Freeview
Freeview installation & missing channel fixes in Kent
Missing channels, pixelation, or a fresh Freeview install — we find the real cause with a signal meter rather than telling you to retune again and hope.
- 4.9 on Google
- Missing channels
- Freeview Play
- Retune faults
70+
Channels restored
Kent-wide service
Retuning does not fix a signal problem — it just hides it for a while
If channels vanish after a retune, the multiplex carrying them was too weak for your tuner to lock. That is a signal issue at the aerial, the cable or the amplifier, and no amount of retuning will fix it permanently.
We measure signal strength, quality and bit error rate on each multiplex at your TV point. That tells us instantly whether the fault is the aerial group, a splitter starving the outlets, an amplifier that has failed, or interference from a nearby 4G/5G mast — an increasingly common cause across the Medway towns and Thanet.
Where the fix is a filter or a re-terminated connector, that is what we charge for. Where the aerial genuinely needs replacing, we tell you exactly why and show you the meter reading.
What's included
Done properly, first visit
Full Freeview installs
Aerial, cable, wall plate and tuning on every set in the house.
Missing channel diagnosis
Per-multiplex measurement to identify which service is dropping and why.
4G/5G interference filters
LTE filtering where mobile masts are swamping the UHF band.
Splitter & amplifier work
Passive splitters replaced with correctly powered distribution amps.
Freeview Play setup
Smart recorders, catch-up apps and network connection configured with you.
Second and third TV points
Extra rooms fed cleanly without dragging the signal down elsewhere.
How it works
From phone call to first channel
- 01
Call or message
Tell us the postcode and the symptom. We'll usually diagnose the likely cause on the phone.
- 02
Signal survey
The engineer meters the available transmitters at your roofline before recommending anything.
- 03
Fixed quote
You approve a price before a single fixing goes in. No surprises.
- 04
Install & test
Work completed, every outlet tested on the meter, and the site left clean.
Questions
Straight answers
Anything not covered here, call 01622 619811 and speak to an engineer — not a scripted call handler.
Why have I lost BBC or ITV channels but kept others?
Different channels ride on different multiplexes at different powers. Losing one group points at a marginal signal on that multiplex, not at your television.
Do I need a new aerial for Freeview HD?
Not always. HD services sit on the same multiplexes as the main channels — if the signal quality is there, your existing aerial will work.
Can you get Freeview in a flat with a communal aerial?
Yes, and we can also test and repair the communal system itself if the whole block is affected.
Will a booster fix my pixelation?
Only sometimes. Amplifying a poor-quality signal amplifies the noise too, and under strong transmitters an attenuator is the correct fix.
Covering all of Kent
Engineers across every Kent postcode
- Ashford
- Aylesford
- Bexhill-on-Sea
- Broadstairs
- Canterbury
- Chatham
- Cranbrook
- Crowborough
- Dartford
- Deal
- Dover
- Edenbridge
- Faversham
- Folkestone
- Fordwich
- Gillingham
- Gravesend
- Hartfield
- Hastings
- Heathfield
- Herne Bay
- Hythe
- Lydd
- Maidstone
- Margate
- Mayfield
- Minster
- New Romney
- Northfleet
- Paddock Wood
- Queenborough
- Rainham
- Ramsgate
- Rochester
- Sandwich
- Sevenoaks
- Sheerness
- Sittingbourne
- St Leonards-on-Sea
- Tonbridge
- Tunbridge Wells
- West Malling
- Westerham
- Westgate-on-Sea
- Whitstable
Book Kent's aerial and signal specialists
Fixed prices, 12-month workmanship guarantee, and engineers who meter the signal before they quote.
01622 619811