Contact us
Talk to a Kent aerial engineer, not a call centre
Tell us the postcode and the symptom. Most faults we can narrow down on the phone before an engineer is even dispatched.
- 4.9 on Google
- Same-day slots
- Mon–Sun, 8am–8pm
- Fixed prices
Free
Quotes & advice
Get in touch
Call or WhatsApp — the two fastest ways to book
No contact forms, no email queues. You speak directly with the people who do the work — tell us the postcode and the symptom and most faults we can narrow down before an engineer is even dispatched.
Our address
Milwood House, 36b Albion Place, Maidstone, Kent ME14 5DZ
Hours
Mon–Sun, 8am–8pm — including weekends
What we can help with
One call covers every aerial, satellite and WiFi job
Whatever the job, it starts with the same phone call. Tell us what you need and we'll give you a fixed price and the earliest slot — most work is completed in a single visit.
- Same-day and next-day appointments across Kent
- Fixed written quotes before any work begins
- 12-month workmanship guarantee on every installation
- Engineers employed by us — never subcontracted
Get a faster quote
What to have ready before you call
Your postcode
Signal strength, transmitter choice and same-day availability all depend on exactly where you are — the postcode lets us check all three before we pick up the tools.
A description of the job or fault
New installation, repair, extra room, wall mount or WiFi — and for faults, when it started and whether it affects one TV or the whole house. That usually tells us the likely cause straight away.
Photos if you have them
A quick photo of your aerial, dish, cabling or the back of your TV sent on WhatsApp means we can often quote an exact fixed price without a survey visit.
Before you call
Common questions
What are your opening hours?
We answer the phone Mon–Sun, 8am–8pm, including weekends, and book installations throughout that window.
How soon can you attend an emergency no-signal call?
We keep same-day slots for urgent faults across most Kent postcodes, and can usually attend within 24 hours everywhere else.
Do you charge for quotes?
No. Every quote is free and fixed in writing before work starts. For most jobs we can quote over the phone or from photos sent on WhatsApp.
What information should I have ready when I call?
Your postcode, a rough description of the problem or the job, and — if it's a fault — when it started and whether it affects one TV or every set in the house. Photos of your aerial, dish or cabling help us quote faster on WhatsApp.
Do you cover my area?
We cover the whole of Kent from our base in Maidstone — Maidstone, Medway, Canterbury, Ashford, Tunbridge Wells, Sevenoaks, Dartford, the coast and everywhere in between.
Is your work guaranteed?
Yes. All installation work carries our 12-month workmanship guarantee, and we only use CAI-approved cable, brackets and aerials.