Signal problems
TV signal problems diagnosed & fixed across Kent
Pixelation, missing channels, 'no signal' messages and picture break-up in bad weather — traced to the real cause with a professional spectrum meter.
- 4.9 on Google
- Spectrum analysis
- Same-day slots
- Free written quotes
Meter-based
Diagnosis, not guesswork
Kent-wide service
Retuning rarely fixes anything — the fault is usually physical
Kent sits between Bluebell Hill, Dover, Heathfield and Crystal Palace, plus strong continental signals along the coast. Aerials pointed at the wrong mast, or picking up a second one, cause intermittent break-up that a retune cannot cure.
Other common causes: water in the downlead, corroded connectors, failed masthead amplifiers, over-amplified feeds clipping the tuner, 4G/5G mobile interference on nearby channels, and LED lighting or faulty appliances injecting impulse noise.
We measure signal strength, quality (MER) and bit error rate at the aerial and each outlet, so the fault is identified rather than guessed at.
What's included
Done properly, first visit
No signal / no service
Full chain tested from aerial to wall plate to tuner.
Pixelation & freezing
Signal quality and error rate measured, not just the strength bar on your TV.
Missing channels
Wrong transmitter, wrong aerial group or marginal multiplex reception corrected.
4G/5G interference
Filters fitted where mobile masts are desensitising your feed.
Weather-dependent faults
Water ingress, loose clamps and marginal alignment found and cured.
Impulse interference
Traced back to lighting, appliances or a failing amplifier.
How it works
From phone call to first channel
- 01
Call or message
Tell us the postcode and the symptom. We'll usually diagnose the likely cause on the phone.
- 02
Signal survey
The engineer meters the available transmitters at your roofline before recommending anything.
- 03
Fixed quote
You approve a price before a single fixing goes in. No surprises.
- 04
Install & test
Work completed, every outlet tested on the meter, and the site left clean.
Questions
Straight answers
Anything not covered here, call 01622 619811 and speak to an engineer — not a scripted call handler.
Why does my picture break up only in the rain?
Usually water in the downlead or a corroded connector, sometimes marginal alignment. Both are quick fixes.
I retuned and lost channels — why?
Your TV may have locked to a weaker transmitter. We re-align and lock the correct one.
Could a mobile mast be the cause?
Yes. 4G and 5G in the 700MHz band can affect nearby channels; a filter usually resolves it.
Do you charge if it turns out to be the TV?
We tell you the diagnosis honestly and charge only the agreed fixed price for work carried out.
Covering all of Kent
Engineers across every Kent postcode
- Ashford
- Aylesford
- Bexhill-on-Sea
- Broadstairs
- Canterbury
- Chatham
- Cranbrook
- Crowborough
- Dartford
- Deal
- Dover
- Edenbridge
- Faversham
- Folkestone
- Fordwich
- Gillingham
- Gravesend
- Hartfield
- Hastings
- Heathfield
- Herne Bay
- Hythe
- Lydd
- Maidstone
- Margate
- Mayfield
- Minster
- New Romney
- Northfleet
- Paddock Wood
- Queenborough
- Rainham
- Ramsgate
- Rochester
- Sandwich
- Sevenoaks
- Sheerness
- Sittingbourne
- St Leonards-on-Sea
- Tonbridge
- Tunbridge Wells
- West Malling
- Westerham
- Westgate-on-Sea
- Whitstable
Book Kent's aerial and signal specialists
Fixed prices, 12-month workmanship guarantee, and engineers who meter the signal before they quote.
01622 619811